Services

crm technologies australia offers many services to aid you with customer relations management and also business management, these are:

If you would like more information on any of our products or services please fill out our information form and we will contact you shortly.

 

Consulting

crm technologies australia have many years experience with all facets of customer relationship management.  We are there with during the conception stage of your CRM project through to, on going support of our solutions.

We will provide you with a complete estimate of your project. This will include applications, services, training and support without obligation.

Please forward your enquires to


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Business Analysis

We listen and gain an appreciation of your existing business processes and work with you to recommend and customise the most practical solution for your business requirements.

Installation and Configuration

We install the solution in a way that best suits your business. Making sure it is correctly configured to insure hassle free operations. Most of your existing data, irrespective of the format can be converted to your new system.

Customisation

Our technical consultants can program simple and complex changes via Visual Basic.

Report writing

We can use a number of tools including Crystal Reports, MS Query and Visual Basic to produce easy to use and effective reporting on almost any data within Maximizer.

Documentation

We service all your documentation requirements, further enhancing the productivity of your users.

e-Marketing

We can help you plan, design, create and launch personalised, high impact bulk email marketing campaigns that ensures that your message is read and understood.

Training

crm technologies australia offers flexible training packages. Onsite sessions are normally of four hour duration and at our training rooms, full day sessions are run in a classroom environment.

Both onsite and classroom training sessions are based on two levels.

Level 1 – Is a basic user session that will bring user up to speed with the most used features of your solution.

Level 2 – Is an advanced session for the power users and administrators.  This course reaches further into the basic functionality and into the more advanced features of your solution.

Or you may prefer to have crm technologies australia customise training to suit your requirements.

Training rooms

Our training rooms have state of the art technology and are located at

83 York Street Sydney, Brisbane and Melbourne.